How to buy credits, change your plan and find invoices
Pick a credit pack or set up SpamCipher ONE, and manage the plan and invoices in the billing portal
Updated 11 October 2026
There are two ways to pay for SpamCipher. Pay-As-You-Go is one-time credit packs that never expire, for when you check lists now and then. SpamCipher ONE is a monthly plan with a credit allowance every month plus Domain Health, DMARC and blocklist monitoring, with sending that has no limit. Your plan, your card and your invoices live in the billing portal, which opens from the pricing page.
Before you start
- You are the workspace Owner, to change the plan or open the billing portal
- A card, for a first purchase
- About 5 minutes
Choose what to buy
Step 1: Open Buy Credits
- Click Buy Credits at the top right of any page.
Step 2: Pick SpamCipher ONE or Pay-As-You-Go
- At the top, choose SpamCipher ONE for the monthly plan or Pay-As-You-Go for one-time packs.
- Below each is what it includes and the price for the amount you set.
Step 3: Set your monthly credits on ONE
- Drag the slider to the number of credits you want each month. The price updates as you go, and bigger amounts cost less per credit.
- Switch Monthly to Annually to pay for the year and save 20%.
- The list on the right shows what the plan includes at that amount. Use the plus and minus buttons to add monitored domains or more placement tests.
Step 4: Check out, or manage a plan you already have
- On a workspace without ONE the button reads Checkout. Click it to pay: the card form opens on the page and the plan starts as soon as the payment goes through.
- On a workspace already on ONE, the button reads Manage your plan. It opens the billing portal, where you change the amount, switch between monthly and annual, update the card, or cancel.
Step 5: Buy a one-time pack instead
- Click Pay-As-You-Go, drag the slider to the pack size, and click Checkout.
- The credits are in your balance as soon as the payment goes through, and they never expire.
- Buying any pack also turns on warm-up for 5 mailboxes, up from 1 on the free trial.
Plan, card and invoices
Step 6: Find your invoices and change the card
- Open Plan & Usage at the top right. Current plan shows what you are on, and Change plan takes you back to the pricing page.
- On the pricing page, click Manage your plan to open the billing portal. Your invoices are listed there with a download for each, and the card on file can be changed or removed.
- Every invoice is also emailed to the workspace Owner when it is paid.
Troubleshooting
I do not see Manage your plan or Checkout
Only the workspace Owner can buy or change the plan. Ask the Owner, or ask them to make you the Owner on Preferences, Workspace.
I need an invoice with my company details on it
Open the billing portal with Manage your plan and add the company name, address and tax number under billing details. Invoices from then on carry them; earlier invoices can be reissued by support.
I cancelled ONE; what happens to my credits?
The plan runs to the end of the period you paid for. Monthly credits stop at that point; any credits you bought as packs stay in your balance.
The payment was refused
The card form says why when the bank tells us. Try another card in the portal, or ask your bank to allow the payment.
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