SpamCipher Help Center
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Redeem a code

Enter a promo code you were given and see what it adds to your workspace

Updated 14 October 2026

If you were given a promo code for SpamCipher, the workspace owner enters it under Settings, on the Redeem code button beside the tabs. What the code adds to the workspace shows on the same card as soon as it is redeemed.

Note: Only the workspace owner can redeem a code. Everyone else sees who can.
Note: A code can be redeemed once. Capital letters, spaces and dashes in it do not matter.
Note: A friend's referral code is not a promo code. It goes under Refer a friend.

Before you start

  • The code you were given
  • You are the workspace owner
  • About 2 minutes

Redeem your code

Step 1: Open Redeem code

  • Click Settings at the bottom of the left menu, then Redeem code at the end of the row of tabs.

Step 2: Type the code and redeem it

  • Under Redeem a code, type your code in the box.
  • Click Redeem.
  • The card says Code redeemed and shows what the code adds to this workspace.

Step 3: See what you have

  • Once a code is redeemed, the card shows how many codes the workspace holds, the plan they give, and what one more code would add.
  • Come back to Redeem code at any time to see it again.

Troubleshooting

It says that code is not known

Check the code letter by letter and try again. If it still does not work, contact us from the menu under your name.

It says that code has already been redeemed

Each code works once. If you did not redeem it yourself, contact us.

It says only the workspace owner can redeem a code

Ask the owner of the workspace to redeem it, or switch to a workspace you own.

It says this workspace is on an enterprise plan

Contact us and we apply the code for you.

I cannot see Redeem code

A client of an agency does not see it. Ask the agency that runs the workspace.