How to pause a campaign
Stop a campaign sending at once, and start it again where it left off
Updated 3 November 2026
Pausing a campaign stops it sending straight away. Nothing is lost: every lead keeps its place in the sequence, and when you start the campaign again each one gets the email it was due next. Only an active campaign can be paused.
Before you start
- An active campaign
- About 1 minute
Pause it from the list
Step 1: Open Campaigns
- In the left menu, point to the paper plane icon to open Outreach.
- Click Campaigns.
Step 2: Open the campaign's menu
- Find the campaign in the list.
- Click the three dots at the end of its row.
Step 3: Click Pause
- Click Pause in the menu. The menu shows Pause only for an active campaign; a paused one shows Resume instead.
- The campaign's status changes to paused and nothing more goes out from it.
Or pause it from the campaign's page
Step 4: Open the campaign and click Pause
- Click the campaign's name in the list to open it.
- Click Pause in the top right. Pause shows there while the campaign is active.
Start it again
Step 5: Resume or launch it
- On the Campaigns page, open the campaign's menu and click Resume.
- Or open the campaign and click Launch campaign in the top right.
- It carries on where it stopped, inside its sending schedule.
Troubleshooting
I do not see Pause in the menu
Pause shows only for an active campaign. A draft has not started, and a paused one shows Resume. People invited to a workspace as a client can see campaigns but not change them.
My campaign says paused but I did not pause it
SpamCipher pauses a campaign to protect your sending, for example when too many emails bounce, and says why under its name. See Why is my campaign held or paused.
I want to stop every campaign at once
Pause each active campaign from its menu, or pause the mailboxes on Email Accounts, which stops every campaign sending from them.
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