How to connect an Outlook or Microsoft 365 account

SpamCipher connects Outlook and Microsoft 365 accounts when you sign in with Microsoft. There is no app password option, because Microsoft has turned off password sign-in for mail. Once connected, SpamCipher sends from the inbox and brings its replies into your Unibox.

Before you start

• An Outlook.com, Hotmail, Live or Microsoft 365 address
• The password for that account
• For some Microsoft 365 organisations, an admin who can approve apps
• About 5 minutes

Open the Microsoft connection

Step 1: Open Email Accounts

• In the left menu, point to the paper plane icon to open Outreach.
• Click Email Accounts.

Step 2: Start a new connection

• Click + Add new in the top right.
• A panel opens on the right with the kinds of account you can connect.

Step 3: Choose Microsoft

• Click Microsoft.

Step 4: Enter your Microsoft address

• Type your address under Microsoft address.
• Click Continue.
• SpamCipher checks how your mail is hosted and shows only the ways that work for it.

Connect an Outlook.com, Hotmail or Live address

Step 5: Sign in with Microsoft

• The panel says your address is a personal Microsoft account.
• Click Sign in with Microsoft.
• If you use booking pages, tick Also read my calendar first, so they skip the times you are busy.

Step 6: Allow access in Microsoft

This step happens outside SpamCipher.

• Microsoft opens. Sign in with the account you are connecting.
• Accept what SpamCipher asks for, which is to send and read the account's mail.
• Microsoft takes you back to Email Accounts. It says Connected with your address, and the account appears on the page.

Connect a Microsoft 365 work address

Step 7: Choose how to connect

• For a work address, the panel shows the ways your organisation can connect.
• Click Sign in with Microsoft, then click Sign in with Microsoft again on the next screen and continue as in Step 6.
• If your organisation lets only admins approve apps, click My admin needs to approve SpamCipher instead.

Step 8: Ask your admin to approve SpamCipher

• Click Email the link to my admin to send your admin the approval link, or click Copy to copy it.
• If you are the admin, click I am the admin. Approve now.

Step 9: Your admin approves SpamCipher

This step happens outside SpamCipher.

• The admin opens the link and signs in with their admin account.
• Microsoft lists what SpamCipher Mail Connect asks for, which is to send and read each person's own mail. The admin accepts. It is done once, for everyone.
• Back in SpamCipher, click My admin has approved it. Sign in with Microsoft and continue as in Step 6.

Troubleshooting