One inbox
- Replies from every mailbox and campaign
- Folders for unread, reminders, done and sent
AI · AI-Driven Intent Categorization
Every reply, in one inbox.
Unibox collects replies from every connected mailbox and campaign. Replies can be labelled by intent automatically, and a suggested answer is one click away.
30-day free trial. No credit card.
What it does
Replies sorted by what they mean.
Genuine replies go to Primary and automated mail to Others, so your team starts with the conversations that matter.
Intent labels
- Interested, Meeting booked, Out of office, Wrong person, Not interested and more
- Create your own labels and test them
AI on every thread
- Suggest reply, Tag status and Triage
- Automatic labelling with the Reply Agent or for CRM contacts
Built for teams
- Assigned to and Mine filters
- Assign a thread when you reply
How it works
Open, sort, answer.
Unibox sits under Outreach, next to Campaigns and the CRM.
Open Unibox
Go to Outreach, then Unibox, to see replies from every mailbox.
Narrow it down
Filter by folder, label, campaign or mailbox, and open a thread.
Reply or label
Answer, or click Suggest reply, then label it, set a reminder or mark it done.
Questions
Unibox, in plain terms.
How are replies labelled automatically?
When the Reply Agent covers the campaign, or when automatic tagging is on and the sender is already a CRM contact. You can always label a thread yourself.
What does triage do?
It marks a reply as priority, archives automatic-reply noise, or handles an opt-out by marking it Not interested and adding a suppression.
What do the AI actions cost?
Suggest reply, Tag status and Triage cost 5 credits each. Automatic AI work is capped at 1,000 credits a day per workspace.
